Have you ever deleted your Google Apps account linked to your domain? Well I did last night and it was disasterous.
The reason I deleted my Google Apps account was because I wanted to change the domain admin email of the account but for some reason I couldn’t.
So I thought I’d delete it and start fresh again immediately. However, when I tried signing up again, I get this error
Server error
Sorry, you’ve reached a login page for a domain that isn’t using Google Apps. Please check the web address and try again.
I was left baffled for many hours trying to figure out how do set it up again as I like using Google’s email, docs and calendar.
I even contacted my web host asking them to reinstate it but instead they got me to click on a feature that lets Google host my website entirely.
This lead to my website being down for half a day to allow the DNS to propogate. Obviously I was extremely pissed about this and asked them to immediately rectify this which they did (thumbs up for customer service).
Lucky for me, this website isn’t an e-commerce website or else I’d be loosing money!
So I spent many hours searching for a solution and for some reason the search results didn’t really give me good answers. I really had to dig around until I decided to visit Google’s help centre (which I should’ve done in the first place!).
There are 4 reasons why you’ll get the above error.
- A Google Apps account doesn’t exist for the domain name you’ve entered
You’ve tried to access the Google Apps control panel without having yet registered for the service. As a result we weren’t able to locate a Google Apps account for your domain. To sign up for a Google Apps account with your domain name please visit www.google.com/a. - Your Google Apps account was deleted.
If you’ve recently deleted your Google Apps account it will take five days for it to be entierly removed. After five days, please visitwww.google.com/a to sign up for a Google Apps account with your domain name. - Your Google Apps account was deactivated because we were unable to verify your domain ownership.
If you signed up for Google Apps and didn’t verify domain ownership, you’ll receive an email notification at your secondary email address that indicates the domain will be removed from our records. Once the account is closed, it will take five days to be fully deleted. This will delete all data associated with the existing Google Apps account. After five days, please visit www.google.com/a to sign up for a new Google Apps account with your domain name. - You’re trying to access the control panel for a domain that’s registered as a domain alias
The domain you’ve supplied is currently configured as a domain alias for another Google Apps account. Please check with other members of your organization who may have already provided this domain name.
So there you have it, it takes 5 days to delete your account entirely. You can read more on it from Google’s Help Centre for Google Apps.